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Neighbors of Kane County

Covenant Living at The Holmstad Earns 2019 AHCA/NCAL Bronze National Quality Award

Jul 03, 2019 12:05PM ● By Hannah Ott

The Holmstad, now Covenant Living at the Holmstad, received the 2019 Bronze – Commitment to Quality Award by the American Health Care Association and National Center for Assisted Living for its commitment to improving the lives of residents through quality care. (image by covlivingholmstad.org)

Batavia - Covenant Living at the Holmstad assisted living services has been recognized as a 2019 recipient of the Bronze – Commitment to Quality Award by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL) for its commitment to improving the lives of residents through quality care.

The distinction is the first of three progressive award levels through the AHCA/NCAL National Quality Award Program. The program, presented by the leading association in long term and post-acute care, honors association members across the country that have demonstrated a dedication to improving quality of care for older adults and individuals with disabilities.

“Our team of health care providers is passionate and committed to not only providing the best care possible, but also to improving the quality of care for those we serve,” said Kim Morrow, Assisted and Catered Living Director at Covenant Living at the Holmstad.

“We’re proud to have received this recognition and will continue to focus on improvements each and every day.”

The National Quality Award Program, established by AHCA/NCAL in 1996, is based on the core values and criteria of the Baldrige Performance Excellence Program, which also serves as the foundation for the metric-based AHCA/NCAL Quality Initiative. The Baldrige framework helps organizations among different business sectors improve organizational effectiveness and achieve strategy-driven performance.

The Award Program has three levels: Bronze, Silver, and Gold. Providers begin the quality improvement process at the Bronze level, where they develop an organizational profile with essential performance elements such as vision, mission statement, and key strengths and challenges. Bronze applicants must also demonstrate their ability to implement a performance improvement system. Trained Examiners review each Bronze application to determine if the center has met the demands of the criteria. As a recipient of the Bronze - Commitment to Quality Award, The Holmstad may now move forward in developing approaches and achieving performance levels that meet the Silver - Achievement in Quality Award criteria.

“I applaud Covenant Living at the Holmstad for taking this important step towards quality improvement,” said the AHCA/NCAL National Quality Award Board of Overseers Chair Alana Wolfe. “I encourage them to continue on its path to achieving the highest of quality care.”
The awards will be presented during AHCA/NCAL’s 70th Convention & Expo in Orlando, Florida, October 13-16, 2019.


About Covenant Living at the Holmstad: Covenant Living at the Holmstad is a faith-based, not-for-profit continuing care retirement community located at 700 W. Fabyan Parkway, Batavia. It is administered by Covenant Living Communities and Services, one of the nation’s largest not-for-profit senior services providers. Covenant Living serves 5,000 residents at 16 senior living communities nationwide and is a ministry of the Evangelical Covenant Church. Call 877-226-7310 or visit CovLivingHolmstad.org.

About AHCA/NCAL: The American Health Care Association and National Center for Assisted Living (AHCA/NCAL) represent more than 13,700 non-profit and proprietary skilled nursing centers, assisted living communities, sub-acute centers and homes for individuals with intellectual and developmental disabilities. By delivering solutions for quality care, AHCA/NCAL aims to improve the lives of the millions of frail, elderly and individuals with disabilities who receive long term or post-acute care in our member facilities each day. Visit ahca.org or ncal.org.


Source: Randy Eilts reilts@covliving.org 913-333-7877